The emergence of Virtual Agents in Vehicles

Harmandeep Singh Matharu, Deputy CTO, Mihup

Over a century after fossil fuel driven vehicles transformed the world of transportation, our world has now entered another technology driven transformation of mobility. From fossil fuels to electricity, the future vehicles are going to make a wholesome change in terms of technology and operations. AI-driven voice controls are another powerful and highly exciting additions that smart vehicles of the 21st century will soon bring to our roads. From allowing the vehicle occupants to freely enjoy the road journey to taking care of car security and parking, AI driven car-assistants will take care of everything in the times to come. Let’s see how and why!

Your smart AI-powered in-car personal assistant

The world has seen a lot of progress in the area of smart car assistants in the last few years. Initially, people started using their mobile phone assistants such as Siri to make calls while driving, and guiding them through the navigation apps. Once the car makers identified the potential of using such AI assistants to improve in-vehicle experience for the passengers, they started developing and deploying such voice assistants in their vehicles. About 73% of respondents in a survey were either found to be using AI voice assistants in their vehicles or expected to use one by 2022. While the technology at present is at an early stage, the journey has started and would eventually bring fully autonomous vehicles to our roads in the future.

Major global car makers, fleet operators and experts feel that in the future the commute time will be spent on work and infotainment and not on the actual task of operating the vehicle. The cloud based, voice AI assistants are the key to make it happen. These technologies will change the way we interact with our cars. The modern technology companies are working towards creating voice AI assistants where the AI won’t just take basic commands, but will also become the focal point of a user’s awareness of his surroundings and communication with the people around.

As a path-breaking startup, Mihup is making AI-powered voice assistants in vehicles that are capable of conversing in Indian languages such as Hindi, Bengali and a mixture thereof with English. Our Voice-AI product AVA — Auto, is an unmatched multi-language vehicle AI assistant which offers various features such as car control, media and entertainment. With the advanced NLP based platforms, car solutions such will eventually lead to creation of Internet of Vehicles which will transform any user’s on-road experience in the times to come.

Predicting the future

Car makers are increasingly collaborating with innovators and telecom companies to create solutions which can work online and even in the low connectivity areas. According to estimates, the global connected car market will cross the $150 billion mark by 2022 itself. These numbers are going to skyrocket further as 117 million vehicles with in-built wireless connectivity are expected to be sold every year by 2028. To sum it up, while the flying car might still be some distance away, your next car could very well be talking!

Voice AI - interaction analytics, voice bot, IoT and the likes